Renting in Toronto (Part 1): Who pays when appliances break? A complete guide to landlord and tenant responsibilities.

When renting in Toronto, one of the most common questions is: “Who’s responsible for fixing broken appliances?” According to Ontario’s Residential Tenancies Act (RTA), the rights and responsibilities of both landlords and tenants are clearly defined. Understanding these rules can help prevent disputes and protect both parties. First, landlords are responsible for maintaining the property’s basic safety and functionality, including heating systems, plumbing, electrical wiring, roofing, and structural integrity. If the landlord provides appliances such as a refrigerator, stove, or washing machine, they are generally responsible for repairing or replacing them when they break down. Landlords must ensure these facilities are safe and kept in reasonable working condition and cannot use “normal wear and tear” as an excuse to avoid repairs.

On the other hand, tenants are responsible for regular cleaning and proper use of the property. If damage occurs due to tenant negligence or misuse, such as using appliances improperly or failing to clean and causing blockages, the tenant may be required to cover repair costs. Tenants also have a duty to report issues to the landlord as soon as possible to prevent further damage.

If a landlord fails to make timely repairs, tenants may file a complaint with the Landlord and Tenant Board (LTB) to request repairs or apply for a rent reduction. However, before taking legal action, it’s recommended to keep written records of communication (such as emails or text messages) and attempt to resolve the issue through discussion.

In summary, landlords are responsible for maintaining the safety and functionality of the property, while tenants must use it properly and report problems promptly. Knowing your basic rights and obligations under the Residential Tenancies Act helps ensure a smoother, fairer rental experience, and prevents unnecessary stress and costs down the road.